What am I paying for?
A private workspace for payment files, supplier evidence, approvals, route comparison, receipts and export records. Provider payments, wallets, cards and transfers stay with the provider you choose.
Frequently asked questions
Clear answers before you set up payment files, approvals or protected instruments.
MyVaultOS helps you organise supplier payments, automated review, route choice, evidence, approvals, loan and facility files, protected instruments and export records before money moves. Providers stay separate, and customers stay in control of final execution.
How does MyVaultOS help me save money?
It shows the likely total cost before you move money: provider fee, FX spread, cash-out cost, timing and recipient amount. Savings depend on corridor, provider, verification, method and local availability.
Can MyVaultOS make transfers faster?
It helps you choose faster available rails where supported by the provider and corridor. MyVaultOS does not guarantee settlement time, but it makes timing, blockers and proof visible before you choose a route.
Can I upgrade later?
Yes. Plans grow from Personal to Business, then Business Pro / Scale and Enterprise / Partner when the workspace needs more automation, controls, custom rails or compliance support.
Can I connect more than one wallet or provider?
Yes. MyVaultOS is designed for multiple concurrent wallet, provider, bank-route and card-route references. Practical limits depend on plan settings, provider rules and security controls, but the product is not built around a one-wallet-only model.
How does MyVaultOS get data from payment providers?
Where available, users connect approved provider access or consent flows so MyVaultOS can read relevant balances, transfer status and recipient references. If a direct connection is not available, users can upload quotes, statements, receipts and confirmations to keep the record complete.
Can I connect my own AI agent?
Yes. Signed-in users can create a personal AI agent connection for ChatGPT, Claude, Copilot, Gemini or a custom tool. The agent receives a separate scoped credential, not your user password, and the credential can be revoked.
What can a connected AI agent do?
A connected agent can help read allowed workspace context, prepare draft transaction files, open support tickets and request approvals. It cannot move money, change billing, create wallets, trigger provider handoffs, collect private keys or make legal or financial commitments.
Does MyVaultOS hold customer funds?
No. MyVaultOS organises the workflow and proof record. Funds, wallets, cards and cash-out routes are controlled by the relevant provider and by the user.
Can it manage complex contracts or private loans?
It can organise the contract file, repayment schedule, approvals, receipts, outstanding balance and completion proof. It does not originate, broker, underwrite, guarantee, enforce or collect private loans.
Can it support business loans or letters of credit?
Yes, as workflow, evidence and protected-instrument management. Business can organise loan files, protected documentary payments and escrow-backed trade undertakings. Pro adds facility drawdown, milestone and retention workflows. Enterprise can prepare partner-issued LC application packs and performance-security workflows where agreed. MyVaultOS does not issue letters of credit, originate loans, underwrite, broker credit, guarantee repayment or act as lender.
Can MyVaultOS support bookkeeping or ERPNext?
Yes. Business includes Xero, ERPNext and ABA intake for payment requirements. Business Pro adds saved workflows, policy controls and recurring batch automation. Enterprise can include custom ERP/API connector work where agreed. Tax, audit and accounting advice stays with your appointed professional adviser.
What support is included?
All users can contact support for access, billing and route questions. Business includes the core payment-run workflow. Business Pro and Enterprise include higher-touch setup scopes where agreed.
Can MyVaultOS recover my wallet or seed phrase?
No. MyVaultOS support will not ask for, store or recover private keys, seed phrases or recovery words.
Are route costs guaranteed?
No. Route costs and savings examples are estimates or provider quotes at a point in time. Final cost depends on provider checks, corridor, FX, method, timing and local availability.
Review plans for personal records, business payment runs, deterministic exception review and protected instruments.
View plansSend the country, amount range, route goal and payout option you expect to use.
Contact supportUnderstand the software-only boundary, provider separation and customer responsibilities.
Read terms