Choosing a plan
Tell us your country, payment size, route goal, business type and whether cost, speed, proof or cash-out matters most.
Customer support
Get help choosing the cheapest practical route, setting up securely or keeping proof.
Support covers plan questions, cost and speed comparisons, provider-route handoff questions, evidence exports, billing and workspace issues. MyVaultOS support will not ask for seed phrases, private keys or provider passwords.
Account access
Include the workspace email, organisation name and the access issue. Do not send passwords or provider credentials.
Provider route questions
Share the corridor, amount, provider route, expected timing and what you want confirmed before money moves.
Billing or cancellation
Include your workspace email, plan name, invoice reference if available and the change you need.
Open a support ticket
Use this for account setup, plan questions, provider-route issues, cost/speed checks, evidence exports, billing queries or anything the assistant cannot resolve.
What to include
Include the workspace email, plan or route involved, the provider name if relevant, the date, amount where relevant, and a short description of what you need checked. Do not include passwords, seed phrases, private keys, recovery words or full card details.
Provider issues
Third-party providers run their own checks, terms, limits, fees and support process. MyVaultOS can help organise the workspace record and provider handoff context, but the provider remains responsible for its own service.